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PRIVACY POLICY

Information We Collect

We may collect the following types of personal information:

 

  • Identification data, such as your name, title, organization, or contact details (email address, phone number, mailing address).

  • Technical data, such as IP address, browser type, and usage data when you use our website.

  • Business and research data, if you use our BEAM platform, including data about material formulations, parameters, or datasets provided for processing.

 

We only collect personal information necessary for the purposes identified in this Policy.

Use of Personal Information

We use your personal information to:

 

  • Provide, maintain, and improve our services and the BEAM platform.

  • Communicate with you regarding your account, support requests, and service updates.

  • Comply with legal and regulatory obligations under Canadian and Quebec laws.

  • Develop internal research and innovation insights (always anonymized when used for analysis or benchmarking).

Sharing of Personal Information

We do not sell your personal information. We may share your data with:

 

  • Service providers who help us operate our platform and website (e.g., cloud storage, analytics).

  • Government authorities if required by law or for regulatory compliance.

  • Partners and collaborators, only with your express consent and under signed confidentiality agreements (NDAs).

Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your personal data against loss, theft, and unauthorized access, disclosure, or modification.

Data Storage and Retention

Your personal information is stored securely in cloud servers. We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

Your Rights

Under Canadian and Quebec privacy laws, you have the right to:

 

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent (where applicable).

  • File a complaint with the Office of the Privacy Commissioner of Canada or the Commission d’accès à l’information du Québec.

 

To exercise any of these rights, contact us at:

privacy@elytra.bio

539 Rue Poupart, La Prairie, Québec, J5R 2V3, Canada

Cookies and Analytics

Our website uses cookies to enhance user experience and gather anonymous usage statistics. You may disable cookies in your browser settings, but this may affect certain functionalities.

International Users

Our services are designed primarily for use in Canada. If you access our platform from outside Canada, be aware that your data may be transferred to and stored in Canada, under Canadian privacy laws.

Changes to this Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on our website with the date of the last update. We encourage you to review it periodically.

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